Terms of Use

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These Terms of Use govern your access to and use of all MMH Global (India) Private Limited (CIN No. U72900TN2008PTC066872) websites, mobile websites, and mobile applications, collectively “ManageMyHealth 360™”.

By using any ManageMyHealth 360™ website, or by downloading and/or using any ManageMyHealth 360™ mobile application, you confirm that you agree to these Terms of Use and to the ManageMyHealth 360™ Privacy Policy. If you do not agree, do not use our websites and do not download and use our mobile apps.

You are responsible for ensuring the security of the personal information held on your computer, mobile or other device.

About these Terms of Use

  1. In consideration for “ManageMyHealth 360™”, “We” or “Us”) allowing you the right to access and use the ManageMyHealth 360™ and ManageMyHealth.in service you agree to be bound by these Terms of Use. This right is non-exclusive and non-transferable and limited by these Terms of Use.
  2. These Terms of Use apply to any user of ManageMyHealth 360™ whether they are a visitor, account holder, health professional or otherwise.
  3. By using ManageMyHealth 360™ you agree to be bound by these Terms of Use, which shall take effect immediately the first time you use ManageMyHealth 360™. If you do not agree to be bound by all of these Terms of Use please do not access, use and/or contribute to ManageMyHealth 360™.
  4. ManageMyHealth may change these Terms of Use from time to time and accordingly you should check these Terms of Use regularly. Your continued use of ManageMyHealth 360™ will be deemed acceptance of the updated or amended Terms of Use. If you do not agree to the changes, you should cease using ManageMyHealth 360™.
  5. If there is any conflict between these Terms of Use and specific local terms appearing elsewhere on ManageMyHealth 360™ or terms entered into independently with ManageMyHealth 360™, then the specific or independent terms of use shall prevail.

Use of ManageMyHealth 360™ and your obligations

  1. You agree in using ManageMyHealth 360™ that you will:
    1. comply with all laws;
    2. comply with all ManageMyHealth 360™ policies including its Privacy Policy;
    3. comply with all ManageMyHealth 360™ code of conduct;
    4. keep all access details including passwords and codes secret; and
    5. notify ManageMyHealth 360™ if you learn of a security breach related to ManageMyHealth 360™ by emailing us at [email protected]
  2. You agree in using ManageMyHealth 360™ that you will not:
    1. infringe the privacy rights of any ManageMyHealth 360™ user;
    2. use ManageMyHealth 360™ in a way that harms ManageMyHealth 360™ or our related entities, partners, resellers, distributors, suppliers and/or vendors (each referred to as a “ManageMyHealth 360™ Party”), or any customer of a ManageMyHealth 360™ Party;
    3. mislead any ManageMyHealth 360™ user, including supplying data that is falsely made to appear as originating from or being endorsed by ManageMyHealth 360™;
    4. use any portion of ManageMyHealth 360™ as a destination linked from any unsolicited bulk messages or unsolicited commercial messages;
    5. use any unauthorised means to modify or reroute, or attempt to modify or reroute ManageMyHealth 360™; damage, disable, overburden, or impair the ManageMyHealth 360™ (or the network(s) connected to ManageMyHealth 360™) or interfere with anyone’s use and enjoyment of ManageMyHealth 360™; or
    6. resell or redistribute ManageMyHealth 360™, or any part of the ManageMyHealth 360™ services.
  3. We do not recommend you sharing your access details with anyone. If you need someone to access your information they should register as a user within ManageMyHealth 360™ and when the feature is available provide this person access via a managed trust list.
  4. If in an emergency situation you share your access details to help with your care, We recommend you change your password as soon as practical. If you do share your access details you must ensure that the person you share your access details with also adheres to these Terms of Use.
  5. If you access someone else’s information, you acknowledge and warrant you have the authority to do so.
  6. You authorise ManageMyHealth 360™ to send emails to your declared email address which is also your user-id/system name. These emails will not contain any of your personal or health information. You must advise your registering healthcare provider if you change your email address. All emails sent to your account will be assumed to have been read.

Privacy

  1. We consider your use of ManageMyHealth 360™ to be private. However, We may access or disclose information about you, your account and/or the content of your communications, in order to:
    1. comply with the law or legal proceedings served on it;
    2. enforce and investigate potential violations of these Terms of Use; including use to participate in, or facilitate, activities that infringe the law; or
    3. protect the rights, property, or safety of ManageMyHealth 360™, any ManageMyHealth 360™ Party, their employees, customers or the public.
    You consent to the access and disclosures outlined in this section.
  2. We may use technology or other means to protect ManageMyHealth 360™, protect our customers, or stop you from breaching these Terms of Use.
  3. In order to provide you with ManageMyHealth 360™, We may collect certain information about ManageMyHealth 360™’s performance, your machine and your use of ManageMyHealth 360™. We may automatically upload this information from your machine. This data will not personally identify you.
  4. In addition to the above, the ManageMyHealth 360™ Privacy Statement and Code of Conduct forms part of these Terms of Use. By agreeing to these Terms of Use you also give your consent to the way We may handle your personal information under that statement. You can access the ManageMyHealth 360™ Privacy Statement or Code of Conduct by clicking on the links provided.

Intellectual Property

  1. All copyright, trademarks, designs, patents and other intellectual property rights (registered and unregistered) in and on ManageMyHealth 360™ and all content (including all applications) located on the site shall remain vested in ManageMyHealth 360™ or its licensors (which includes other users).
  2. You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use ManageMyHealth 360™ content in any way except for your own personal, non-commercial use unless otherwise agreed in writing with ManageMyHealth.
  3. You agree not to adapt, alter or create a derivative work from any ManageMyHealth 360™ content except for your own personal, non-commercial use. Any other use of ManageMyHealth 360™ content requires the prior written permission of ManageMyHealth.
  4. Nothing contained in these terms shall be construed as conferring you any licence or right to use any trade mark, design right or copyright of ManageMyHealth or any other third party.
  5. You warrant that all content uploaded or shared by you, either from your own computer or another source, are either created or owned by you, or that you have the necessary licences, rights and permissions to use the content uploaded or shared.
  6. You acknowledge and agree that upon receipt and notice of any claim from a third party, ManageMyHealth 360™ may immediately remove any content from ManageMyHealth 360™ without liability. Any claims of any complaining party shall be referred to you for your attention.

Content

  1. You agree in respect of any content uploaded on the Website that it complies with the ManageMyHealth 360™ Code of Conduct, and without limiting the Code of Conduct does not:
    1. infringe any intellectual property rights of any third party;
    2. infringe the privacy rights of any third party;
    3. detrimentally affect the brand or reputation of ManageMyHealth 360™ or any affiliates or partners of ManageMyHealth 360™;
    4. mislead as to the nature, type, service or benefits of the any content;
    5. contain inaccurate, ambiguous, exaggerated, defamatory, untrue, or out of date information;
    6. encourage, counsel, incite or suggest any criminal or unlawful acts;
    7. seek to take advantage of any individual or and individual groups by virtue of their circumstances;
    8. contain vulgar and/or suggestive languages or images or innuendo or slang of a sexual, immoral, racial or violent nature; and
    9. promote or provide inflammatory or demeaning opinions of an individual or group.
  2. ManageMyHealth 360™ does not actively monitor uploaded content but reserves the right to remove or edit any content uploaded at its sole discretion and without notice, regardless of whether or not it is, in the opinion of any third party, in breach of these Terms of Use. If a user notices any such content, please email us at [email protected]

No Warranties

  1. ManageMyHealth 360™ is provided on an “as-is,” “with all faults” and “as available” basis.
  2. ManageMyHealth does not guarantee the timeliness, completeness or performance of ManageMyHealth 360™ or any of the content. To the extent permitted by law, ManageMyHealth 360™ excludes all representations and warranties (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  3. Some content on ManageMyHealth 360™ may be created by third party contributors or members of the public. The views expressed are their own and unless specifically stated are not those of ManageMyHealth 360™. ManageMyHealth is not responsible for any content posted by third parties or members of the public on ManageMyHealth 360™ or for the availability or content of any third party site that is accessible through ManageMyHealth 360™. Any links to third party websites from ManageMyHealth 360™ do not amount to any endorsement of that site by ManageMyHealth and any use of that site by you is at your own risk.
  4. ManageMyHealth does not warrant that functions available on ManageMyHealth 360™ will be uninterrupted or error free, that defects will be corrected, or that ManageMyHealth 360™ or the server that makes it available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Limitation of Liability

  1. You can recover from ManageMyHealth 360™ only direct damages up to any amount you pay ManageMyHealth 360™ for ManageMyHealth 360™ for use of its service. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental or punitive damages. If the Consumer Protection Act 2019 (India) or the Consumer Rights Act 2015 (India) would otherwise apply to your use of ManageMyHealth 360™ and you are accessing or otherwise using this website for business purposes (or holding yourself out as accessing or using it for business purposes), you agree that the provisions of that said Acts will not apply, to the extent contracting out is permitted by those Acts.
  2. This limitation applies to anything related to access services, information services, forum services, content (including code) on third party sites, third party programs or third party conduct, viruses or other disabling features that affect your access to or use of ManageMyHealth 360™, incompatibility between the ManageMyHealth 360™ and other services, software and hardware, delays or failures you may have in initiating, conducting or completing any transmissions or transactions in connection with ManageMyHealth 360™ in an accurate or timely manner, and claims for breach of these Terms of Use, breach of warranty, guarantee or condition, strict liability, negligence, or other tort.
  3. It also applies even if this remedy does not fully compensate you for any losses, or fails in its essential purpose or ManageMyHealth 360™ knew or should have known about the possibility of the damages.
  4. ManageMyHealth 360™ shall not be liable for any of the following losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise):
    1. loss of data;
    2. loss of revenue or anticipated profits;
    3. loss of business;
    4. loss of opportunity;
    5. loss of goodwill or injury to reputation;
    6. losses suffered by third parties; or
    7. any indirect, consequential, special or exemplary damages arising from the use of ManageMyHealth 360™ regardless of the form of action.

Further disclaimers

  1. The content information available from or on ManageMyHealth 360™ is intended to provide general information to the public and is not intended to address specific circumstances of any particular individual or entity. All reasonable measures have been taken to ensure the quality and accuracy of the information available on this website.
  2. The contents of ManageMyHealth 360™ should not be construed as medical, legal or professional advice and you should take specific advice from qualified professional people before undertaking any action following information received from ManageMyHealth 360™.
  3. Any reference to any specific commercial product, process, or service by trade name, trademark, manufacture, or otherwise does not constitute an endorsement or recommendation by ManageMyHealth 360™.

Indemnity

  1. You agree to release, indemnify and keep indemnified ManageMyHealth 360™ from and against all actions, claims, costs (including legal costs and expenses), losses, proceedings, damages, liabilities, or demands suffered or incurred by ManageMyHealth 360™ from any person arising out of or in connection with your failure to comply with these Terms of Use or your use of ManageMyHealth 360™.

Limits on use or services

  1. Without limiting any other rights and remedies available to ManageMyHealth 360™, ManageMyHealth 360™ may, at its sole discretion, limit your activities on ManageMyHealth 360™ or refuse to provide you access to ManageMyHealth 360™ or any part of it if you:
    1. breach these Terms of Use;
    2. breach any ManageMyHealth 360™ policy;
    3. breach any code of conduct; or
    4. where ManageMyHealth 360™ considers any of your conduct, in its sole discretion, to be inappropriate.
  2. In such an event, your access will be blocked and your information will be removed. You will be given the opportunity to obtain your information that you have provided. Health information received from your healthcare provider and other third parties can be obtained from the original source, and not through ManageMyHealth 360™.
  3. ManageMyHealth 360™ may change the range of ManageMyHealth 360™ services or remove features at any time and for any reason.

Dispute Resolution

  1. You will not commence any court or arbitration proceedings relating to a question, difference or dispute relating to these Terms of Use (“Dispute”) unless you have first complied with this Disputes Resolution section.
  2. Where any Dispute arises, you (or your representative) and a representative of ManageMyHealth 360™ will meet and negotiate in good faith in an attempt to resolve the Dispute amicably by good faith discussion.
  3. Where the representatives of the parties do not resolve the Dispute within five (5) Business Days (or as agreed) of initiating negotiations the parties may at any time, without prejudice to any other proceedings, seek to settle any dispute arising out of or in connection with this agreement in accordance with the Companies (Mediation and Concilliation) Rules 2016 (India). The mediation will be conducted by a mediator and at a fee paid by the parties to the Dispute.
  4. If the parties fail to settle the Dispute by mediation, then either party may initiate arbitration (but not litigation) in accordance with the Arbitration and Conciliation Act 1996 (India) to resolve the Dispute.
  5. Nothing in this section will preclude a party from taking immediate steps to seek urgent injunctive or equitable relief before an appropriate court.

General

  1. If any of these Terms of Use are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any country or area in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.
  2. These Terms of Use, the Privacy Statement and Code of Conduct supersede any and all prior oral or written communication on the subject matter contained in them.
  3. Notices under these Terms and Conditions shall be in writing and shall be deemed given when delivered:
    1. Personally – when they are received.
    2. By email – upon confirmation of delivery.
    3. By overnight mail or conventional mail – two business days after sending; and
    4. By facsimile – upon receipt of a successful transmission report.
  4. ManageMyHealth 360™ may assign its interest in ManageMyHealth 360™ at any time and for the purposes of this agreement references to ManageMyHealth 360™ shall include any person or organisation to which it has licensed or assigned its rights and obligations.

Minors

  1. You are not permitted to use ManageMyHealth 360™ if you are below 16 years of age. A parent or guardian may create a ManageMyHealth 360™ account for children under the age of 16 after consultation with the child’s medical practitioner. In such situations, the parent or guardian agrees to these terms of use and will be responsible for all activities that are performed on the ManageMyHealth 360™ account of the minor.

Governing Law

  1. These terms shall be governed by and interpreted in accordance with the laws of India which shall have exclusive jurisdiction over any disputes.
  2. ManageMyHealth 360™ is specifically designed to be used in India only. If you choose to use ManageMyHealth 360™ outside of India, you are solely responsible for adherence to the laws of the country from which you are accessing ManageMyHealth 360™.

Last Updated 3 January 2025